Covid 19 Delivery Updates
We have been working hard to maintain our standards of service under the current working conditions due to COVID-19.
As ever, we want to make sure that your orders are delivered as soon as possible but we want to make you aware of limited delays in our warehouses that may have an impact:
Any Dusal/Euroquilt orders placed should take 15-20 working days to be shipped rather than our standard delivery times stated on the website.
Sheridan orders placed should take 10-12 working days to be shipped rather than our standard delivery times stated on the website.
Please note that with immediate effect – we cannot ship any Surrey Down / Die Zudecke parcels outside of the mainland UK. This update for Surrey Down / Die Zudecke products is following on from the decision by the French government to close the border with the UK, they have no choice but to suspend their European road services to continental Europe and the Republic of Ireland with immediate effect… Apologies for this inconvenience but this is something outside of our control.
Please note that all orders placed from today (12-02-21) for Deyong’s will take 3-4 weeks to arrive rather than our standard delivery times stated on the website. This is due to essential warehouse improvements to ensure the safety and ongoing service for the supply of products.
The Chateau / Design Studio - Sadly due to a rising number of covid cases and members of the warehousing team needing to self-isolate, they have had to take the difficult decision to close it for a short period to help stop any further potential spread. During this time they will be unable to process/despatch orders. All being well, they hope to re-open w/c 1st March..
All other suppliers are currently 3-7 working days subject to change.
We will of course still be available to offer you any assistance in any way we can, to help you maintain the momentum that we've all been used to in these times we all face.
Keep safe and carry on shopping…